Summary
- Profile Type
- Technology offer
- POD Reference
- TOCY20250417009
- Term of Validity
- 23 April 2025 - 23 April 2026
- Company's Country
- Cyprus
- Type of partnership
- Investment agreement
- Commercial agreement with technical assistance
- Targeted Countries
- All countries
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General information
- Short Summary
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A Cypriot company, founded in 2013 and active in the ICT sector, offers an AI-driven document processing and verification solution designed to automate data extraction, validation, and security for organizations handling sensitive or high-volume document workflows.
The company is seeking a potential partner in the information technology sector to collaborate on systems integration and jointly develop a product that better meets evolving customer needs. - Full Description
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The company is a Cypriot technology firm, established in 2013, operating as a highly innovative software house, systems integrator, and technology provider. It delivers intelligent technical solutions and consulting services across the public and private sectors, including government, banking, finance, healthcare, and cybersecurity.
The company has extensive experience in international collaboration, having participated in eleven European-funded projects, acting as a reliable partner in the implementation and integration of complex digital systems. It has developed proprietary cybersecurity products and holds significant expertise in AI, machine learning, cloud infrastructure, and business process automation.
Many organizations across various industries face the challenge of managing high volumes of customer interactions, which often require significant human effort. Traditional methods are time-consuming, prone to errors, and not scalable. While AI and Robotic Process Automation (RPA) solutions exist, they often lack the necessary customization or fail to integrate seamlessly into existing workflows, especially in regulated industries or public sector environments.
The company offers an AI-driven customer engagement and business optimization platform capable of:
•Automating customer service and improving engagement through conversational AI.
•Enabling businesses to serve diverse customer bases with AI that understands multiple languages.
•Streamlining operations and optimizing workflows through intelligent AI-driven systems.
•Easy integration with existing platforms like ERP, CRM systems, and public sector systems
•Providing a scalable, cloud-based architecture to handle growing business demands efficiently.
Key features include:
•Cloud-Based Architecture
•AI-Driven Analytics & Machine Learning
•Customizable APIs & Modular Structure
•Security & Compliance
•Integration with RPA and Cybersecurity Protocols
The company is committed to fostering long-term international cooperation. The goal is to engage in technology exchange, mutual growth, and the joint development of market-ready solutions. Flexible collaboration models are available to suit each partner’s needs, ensuring high-quality results through in-house development, rigorous testing, and tailored support. - Advantages and Innovations
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The platform is a cutting-edge conversational AI solution that transforms customer engagement, automates interactions, and streamlines business processes. Designed for scalability and efficiency, the platform combines advanced AI-driven capabilities, multilingual support (including Greek, Greeklish, and Cypriot dialect), and seamless integration across multiple digital channels.
Key advantages include:
•Cost-Effective Deployment: Flexible subscription-based pricing tailored to business needs, deployed under the client’s Azure tenant for full control and optimized infrastructure costs.
•24/7 Multilingual Support: Instant, accurate responses across channels like websites, mobile apps, Facebook Messenger, WhatsApp, MS Teams, and more.
•Intelligent Automation: Smart handover to live agents for complex cases, real-time sentiment analysis, emotion detection, AI-driven lead generation, and cross-sell/up-sell suggestions.
•Data-Driven Insights: Actionable dashboards and analytics to monitor performance, improve services, and drive strategic decision-making.
•Security and Compliance: GDPR-compliant operations, encrypted conversations, secure APIs, and role-based access control, ensuring data ownership and privacy.
Whether businesses need an out-of-the-box chatbot or a fully customized AI agent, the platform offers a scalable, intelligent, and cost-efficient solution to optimize operations, boost customer satisfaction, and drive growth. - Stage of Development
- Already on the market
- Sustainable Development Goals
- Goal 8: Decent Work and Economic Growth
- IPR status
- No IPR applied
Partner Sought
- Expected Role of a Partner
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As a company operating in the information technology sector, the preferred partnerships are primarily with organizations active in the same or related industries, to facilitate the export of products and the acquisition of expertise that may currently be limited or unavailable in Cyprus.
The company is open to collaboration under two main frameworks:
1.Commercial Agreement with Technical Assistance
The company is interested in a non-exclusive acquisition of a product or technology from a potential partner, accompanied by technical services essential to the technology transfer. These may include:
oSystem integration support
oCustomization or localization services
oTechnical consulting
oTraining and after-sales assistance
The goal is to enhance the company's current offerings, improve efficiency, and better meet customer needs through supported adoption of new solutions.
2.Research Cooperation Agreement
The company is also open to entering into a joint research and development collaboration with a partner, aiming to explore or develop new solutions or technologies. This may involve co-design, prototyping, or testing activities in areas of mutual interest, particularly those aligned with the company’s AI and document automation expertise. - Type and Size of Partner
- SME 11-49
- SME <=10
- Big company
- SME 50 - 249
- Type of partnership
- Investment agreement
- Commercial agreement with technical assistance
Dissemination
- Technology keywords
- 01003006 - Computer Software
- 01003003 - Artificial Intelligence (AI)
- Market keywords
- 02007001 - Systems software
- 02007007 - Applications software
- 02007013 - Banks/financial institutions software
- 02007008 - Business and office software
- 02007016 - Artificial intelligence related software
- Sector Groups Involved
- Digital
- Targeted countries
- All countries